FAQ

How much does shipping cost?

You Can Check Shipping Cost in Product Check Out Page And Also Check here Shipping $ Delivery

What if I need to change my shipping address?

Send me Email On suppport@alliancecrystals.com With Order Id We Change shipping address before products ship

What happens if I have questions about my shipment?

We’re happy to help, Don’t Worry we Are Provide tracking Code you Track Your Order Every Time and Also We are send product location at your email

Which Payment Method Use

We Are Use Paypal and Paypal Credit/Debit Card

Your Payment Method Is Safe

Yes Our Payment Method is 100% Safe and Secuare

What is your refund policy?

We Are Return and Refund Accepted in 10 Days Click here to check our return policy

My item is broken.

Our products are handcrafted with care and a strong attention to detail and quality. Due to the delicate nature of some designs, breakage can occur, although it is rare. If your item is broken, please contact us and send a photo of your item and receipt to support@alliancecrystals.com

I would like to cancel my order.

You may cancel any Alliancecrystals order as long as the order status is “in process.” If the order status has changed to “shipped,” it is beyond the point where we can cancel it as it is now in the hands of our shipping carriers.

Still have a question?

Please contact us for more information.

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